Delete your Nadi account

You can request deletion without reinstalling the app.

How to delete your account

• In the app: Account → Delete account.
• On the website: Settings → Account → Delete my account.

If you cannot sign in, email support@nadi.online from the address on your account.

If you do not own a community

Your account is deleted straight away. This cannot be undone.

If you own a community

Ask us to close your account. We hand each community you own to one of its co-owners who is 18 or older, if it has one, or we close it. We delete your account within 30 days of your request.

On the website, email support@nadi.online to request owner account closure. You do not need to transfer or close your communities yourself to make this request.

What we keep

Payment and tax records are kept for as long as the law requires. Evidence connected with a safety report may also be kept for that case only, for up to 90 days. The Privacy Policy explains how long security logs and backup copies remain.

Community-owned library files and records may remain after your account is deleted, with their link to your profile removed. This does not remove personal information written inside a file.

To ask for personal information in a retained file or record to be removed, contact privacy@nadi.online.

privacy@nadi.online