Refunds and cancellation

Nadi plans: Pro and Max

Cancel any time from Settings. Your plan stays active until the end of the period already paid. Cancellation and partial-period refunds are covered in the Terms of Service, section 6.

Charged by mistake?

If you were charged twice or charged after cancelling, report it to support@nadi.online within 30 days for a full refund.

Buying from an instructor through Nadi

For a community membership, course or event, the instructor is the seller and sets the refund terms shown before you pay. Ask the instructor first. If they do not answer within 7 days, email support@nadi.online and we will help.

Paid the instructor another way?

A payment outside Nadi, such as a bank transfer, is between you and the instructor. Nadi cannot refund it. If the instructor does not deliver, tell support@nadi.online.

Payments and delivery

Nadi is a digital service. Access starts as soon as payment succeeds; nothing is shipped. Prices are in US dollars, and nothing is added at checkout. For purchases from an instructor through Nadi, Nadi’s fee and card processing come out of the instructor’s share, never on top of what the member pays.

Payments are made in US dollars by Visa or Mastercard credit or debit card, or a supported wallet such as Apple Pay. The price and currency shown before you pay are what you are charged. Several payments may appear as separate charges on your card statement.

Ask for a refund

Email support@nadi.online from the address on your account, with the date and amount of the payment.

Refunds are made only to the original payment method.

These instructions do not limit your rights under applicable law or the Terms of Service.